IBM Medicare Via Benefits Extend Health "About Your Benefits Post Retirement" PDF

It is not easy to find a document that IBM publishes for retirees called "About Your Benefits Post Retirement".  It is on the NetBenefits site in the digital library.  A kind reader provided a link to the document in a reader comment.  Thank you! 

This document describes a wide range of topics for more than just health benefits for retirees.  It is particularly useful for people who have retired and are under 65 years old. There is some information about health benefits for retirees on Medicare.  The most important information for people using Via Benefits is how to complain to the Plan Administrator if you are having trouble dealing with Via Benefits.  It is buried in the back of the manual. It has been my experience that if you call the IBM Employee Service Center, they won't give you that information.  They will redirect you to file the complaint with Via Benefits. 

You must log on to the NetBenefits site to gain access to the most current version of the PDF before you use this link:  http://bit.ly/2UnEQxA

In case you want to read it, but don't want to log into NetBenefits, what follows is a link to a downloaded copy of the January 2019 version. IBM republishes this document from time to time.  If you need the most current version, log onto NetBenefits and use the above link. In this version, the description of how to complain about Via Benefits is on page 216:

https://drive.google.com/file/d/1j1OX3l3l_0xsnXYDtCDCjBcE4p3bfWlP/view?usp=sharing

To access this file you might have to download it.